So, I have to admit my poor hair has been neglected over the past year or so. It went through the wars of dying/stripping/more dying, so I just left it and grew out all of the (red at the time) dye.
It was all well and good growing out the colour, but the quality, softness and shine had just disappeared, my hair was completely ruined.
The ends of my hair had gotten so bad they literally looked like they had been singed in a fire, so i thought enough was enough, the neglect couldn't go on much longer. I booked a wash, cut, blow-dry and deep treatment at Toni & Guy (it was amazing).